PRIVACY POLICY

We take responsibility for the personal information under our control. Robo Pi has designated a Privacy Officer or Data Protection Officer to oversee our compliance with Canadian privacy laws.

If you have any questions, concerns, or requests regarding your personal information, you can reach our Privacy Officer at:

• Attn: Privacy Officer
• Email: marketing@robopi.ai

We only collect personal information that is necessary to provide you with our services, process rentals, and improve your experience. We may collect information in the following ways:

• Contact Information: Name, business name, email address, phone number, and physical mailing/billing address when you request a quote, fill out a contact form, or create an account.
• Payment and Financial Information: Credit card details, billing address, or banking information required to process secure rental transactions.
• Identity and Business Verification: Corporate registration details or identification to verify business legitimacy.

We only collect personal information that is necessary to provide you with our services, process rentals, and improve your experience.

• Provide, operate, and maintain our robot rental services.
• Process rental applications, manage bookings, and fulfill logistics.
• Process payments and prevent fraudulent transactions.
• Communicate with you regarding customer support, updates, and service requests.
• Send marketing or promotional communications, provided you have given explicit consent to opt in.
• Comply with legal and regulatory obligations in Canada.

We will only collect, use, or disclose your personal information with your knowledge and consent, except where required or permitted by law. You may withdraw your consent at any time by contacting our Privacy Officer, though doing so may limit our ability to provide certain services to you.

Our services are directed strictly toward business-to-business and adult commercial transactions. We do not knowingly collect personal information from individuals under the age of 18 without verifiable parental or guardian consent.

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors and financial institutions.
• Logistics, delivery, and shipping carriers.
• IT infrastructure, cloud hosting, and security providers.

Some of our third-party service providers or cloud servers may be located outside of your home province or outside of Canada. When personal information is transferred across borders, it becomes subject to the laws of that jurisdiction. We ensure all third-party vendors sign data protection agreements that offer an equivalent level of security.

We implement robust technical, physical, and administrative security measures designed to safeguard your personal information against unauthorized access, loss, theft, modification, or disclosure.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, it is securely destroyed or anonymized.

Depending on where you reside in Canada, you have specific rights regarding your personal data. These rights include:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.
• Right to Erasure (De-indexation): You can request that we delete your personal information when it is no longer required for contractual or legal purposes.
• Right to Data Portability: You have the right to request that your data be provided to you in a structured, commonly used technological format.
• Right to Object to Automated Processing: If we use automated tools or AI systems to predict or make decisions about you, you have the right to be informed and object.

To exercise any of these rights, please submit a written request to our Privacy Officer at the email address provided in Section 1. We will respond to your request within 30 days.

Depending on where you reside in Canada, you have specific rights regarding your personal data. These rights include:

We may update our Privacy Policy from time to time to reflect changes in our business practices or Canadian law. Any changes will be posted on this page. We encourage you to review this policy periodically.